Support

Help Center

Find quick answers, troubleshooting steps, and rollout checklists for admins, M&E teams, enumerators, and leadership.

Support workflows that respect your time

Resulynx support resources are organized by role and task, so you can resolve issues quickly and keep implementation momentum.

Common tasks

Short guides for the questions teams ask most during deployment and scale-up.

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Create and publish forms

Build forms with validation rules, conditional logic, and enumerator-friendly UX.

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Fix sync issues

Offline troubleshooting, device readiness checks, and safe re-sync procedures.

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User access & roles

Invite users, assign roles, and manage access for partners and districts.

Operations & troubleshooting

Keep data flowing reliably with structured diagnostics.

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Data quality checks

Identify missing fields, duplicates, outliers, and inconsistent GPS or timestamps.

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Performance tips

Optimize forms, reduce payload size, and speed up dashboards on large datasets.

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Escalations

When to escalate, what logs to capture, and how to restore service fast.

Can’t find what you need? Use Documentation for deeper implementation detail or contact support through your admin workspace.
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